FAQ

Frequently Asked Questions

About Artificial Turf

Is artificial turf chemically safe?

Artificial Turf By Fenix sources American made artificial grass that is made with the highest safety standards for chemical makeup and created without PFAS chemicals in any part of the manufacturing process, including raw ingredients and materials.

What is the difference in artificial turf products and the materials used to make them?

All of the artificial turf we offer is made from 100% polyethylene fibers. While the material used to make the turf is the same, the varieties we offer differ in blade length, blade shape, and blade width. The backing of the turf we install, that the blades are woven into, can be made from a variety of materials. We offer turf with a backing made from polyurethane, stabilized dual-layered woven polypropylene and nylon.

In what ways does artificial turf save you money?

With a projected lifespan of 25 years’ turf, the savings that come from installing artificial turf can grow over a large period. Saving money on water is the biggest way that a person can save by switching to turf. However, there are a variety of other ways in which turf can save you money. For example, there is no need to reseed or re-sod your yard because the grass dies or thins. There is no need for annual or semi-annual fertilization or aeration of turf and no need to buy and maintain a mower for your yard. You can also reduce or eliminate visits from your landscaper. See our ROI page for more information on how much money artificial turf can save you.

Aside from conserving water, how does artificial turf help the environment?

Our artificial grass is environmentally friendly: It eliminates the need for water. It also eliminates the need for harmful chemicals that leach into the soil (fertilizers, pesticides, etc.). With no need to mow, it also reduces harmful emissions from being released into the environment. Additionally, Our artificial grass is recyclable and is available with an eco-friendly infill material.

How much water can you save per year by switching to artificial grass?

Water used for lawns accounts for 7% of the overall water use in the state of California. The average household uses 51% of their water consumption watering outdoors (that is more than used for laundry, cleaning, cooking, bathing and flushing the toilet COMBINED). A homeowner with 500 square feet of lawn could save up to 50% a year on water costs by switching to turf.

Safety

Is artificial turf safe for kids and pets?

Artificial turf is 100% safe for children and pets. Safety is a common concern; however, all our turf is non-toxic and made with the highest standards in the industry. All of the turf we install is made in America and is 100% lead and toxin free. This means there are no toxic chemicals and the turf blades are secured to the backing and will not come loose preventing your pet from ingesting them. Also, we only offer safe varieties of infill material. Not having to use fertilizer or other chemical treatments means that turf is safer for both children and pets, with no chemical residue left behind.

Is artificial turf cleaner than natural grass?

Artificial turf is cleaner than natural grass because there is a barrier between the dirt and the turf itself. This eliminates mud altogether. Artificial grass can easily be cleaned if it does become soiled. It also dries faster in the winter, meaning less water and mud will be tracked into your home on wet winter days. Natural grass can also house up to 18 different kinds of
biting bugs such as fleas.

Is the infill material than Artificial Turf by Fenix use safe?

All the infill material we use on our turf is 100% safe for children and pets. We use the highest quality silica sand, which is a completely natural substance. We also offer Durafill infill which is a non-toxic, non-absorbent synthetic sand that is both pet & and environmentally friendly and prevents bacteria growth. Durafill’s trademark green silicone dioxide granules are cooler under the sun and helps to keep turf sanitary. We have never and will never use crumb rubber in any of our installations. Crumb rubber contains a cocktail of chemicals known to cause cancer, such as benzothiazole and carbon black.

Will my turf get too hot to use during the summer?

Our artificial turf does get slightly hotter than natural grass during the summer months, but it is still usable. Typically, turf is known to become excessively hot due to the infill material used. Crumb rubber infill is notorious for raising the surface temperatures by more than 20 degrees. Artificial Turf by Fenix uses infill materials like Durafill, which reduces and stabilizes the surface temperature of the turf.

Turf Care Information

Is artificial turf easy to maintain?

Artificial turf requires very little maintenance. An occasional pass with a leaf blower will remove any leaves or debris from the surface. Additionally, you can purchase a turf grooming rake to remove debris and fluff up the fibers of your turf. We also recommend a seasonal treatment with the herbicide of your choice, if you live in an area that is prone to weeds. Seeds could potentially find their way into the infill in the turf and sprout up after a heavy rain.

What is the best way to clean and disinfect my artificial turf?

There are many products on the market for cleaning and disinfecting artificial turf. Typically, it is safe to use household cleansers such as Simple Green, Dawn dish soap or any other non-caustic (ph. above 9) or non-acidic cleansers (ph. below 5). To remove pet odors from your turf we recommend a simple 50/50 mixture of white vinegar and water. This will neutralize any odor and disinfect your turf. Our favorite option of cleaning and sanitizing our turf to help with pet odors is the Wysiwash Sanitizing system (wysiwash.com/turf).

Is there anything I should avoid doing on or around my turf to ensure it will remain in good condition?

Although our turf is tough, certain precautions should be taken to prevent damage:

• Avoid using open flames, cigarettes, and fireworks on or around turf- this can cause the fibers to melt.
• Furniture and equipment with sharp and jagged edges can tear or puncture the turf.
• Do not park or leave a car idling on the turf
• Avoid use of sprinkler system with your turf- this can leave mineral deposits which are difficult to remove.
• Reflections from energy efficient windows can cause turf to melt.

How much water can you save per year by switching to artificial grass?

Water used for lawns accounts for 7% of the overall water use in the state of California. The average household uses 51% of their water consumption watering outdoors (that is more than used for laundry, cleaning, cooking, bathing and flushing the toilet COMBINED). A homeowner with 500 square feet of lawn could save up to 50% a year on water costs by switching to turf.

Durability

How does Artificial Turf by Fenix ensure that my turf will stay in place after installation?

We ensure that the grass will stay in place by first using 5-inch steel nails, spaced 4-6 inches apart to secure all the edges and seams of the turf. We then brush 1.5 to 4 pounds based on the manufacturer’s recommended amounts material (usually silica sand) into the top of the turf which adds weight to the product and acts as a ballast keeping it securely in place.

Will the surface remain smooth and level, even after a heavy rain?

We start with a weed cloth that is laid down between the existing soil and first layer of base material. This creates a barrier so even if pockets of dirt wash away, the weed cloth will hold the base material in place. We then install layers of road base and arena fines and compact them into place. The base material is wet down as it is compacted, creating a solid, yet permeable base for your artificial turf. It will stay in place even during the heaviest rain.

How long can I expect my artificial turf to last?

The turf we install has a projected lifespan of 20-25 years. With UV inhibitors built into every blade to prevent fading from sun exposure, you can expect our turf to look great for a very long time.

15-Year Warranty

All of our landscape products are backed by a 15-year manufacturer’s warranty, guaranteeing homeowners and businesses that their new synthetic turf will last for years to come. We only install the highest quality turf on the market, that is lead-free and non-toxic. We strive for our customer’s satisfaction and will help in any way we can; from our service professionals to our in-house installation team, we put our customers first.

Why Choose Us?

Quality Products

Licensed Experts

Fast Installation

Honest & Professional Service

Pet Friendly

Free Estimates

Real Reviews from Real Customers

It Looks Amazing!

Would 1000% recommend Turf by Fenix if you’re looking for a no-water solution for your yard.

Michelle M.

Thank You, Fenix!

From start to finish, we received excellent customer service and couldn’t be happier with the job that was done.

Jenna H.

Beautiful!

My yard looks amazing! I’ve had so many people stop to ask what company we have used and compliment the work.

Pam H.

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