There are many artificial grass installers in the Sacramento area, but few who will provide both impeccable installation quality and exceptional customer service. Artificial grass is a long-term investment for your home and a design focal point, so you want to ensure that it is installed to the highest standard. Before you commit to any installation project, look for these key things in a potential artificial turf installer.

Reviews & Testimonials

This is a step that most homeowners take when searching for an installer, and there’s good reason why. Researching an installer’s customer satisfaction rating and reputation in the industry can help you avoid customer service headaches later down the line. Take the time to read through their reviews on websites like Yelp or Google and view photos of previous installations they’ve performed. These testimonials will give you a good idea of how your project will turn out in the end. Testimonials provided by the company will always tend to be favorable, so ensure that you’re researching unbiased and unfiltered reviews from third-party sources. Finding honest feedback from local residents will provide you with a more accurate idea of an artificial grass installer’s installation quality and customer service skills, saving you time and money down the line.

Quality Products

No matter how skilled an installer is, you need high-quality products for a high-quality result. Make sure that you’re choosing an installer that only uses market-leading synthetic turf products. High-quality turf grass should look and feel just like natural grass, not matted or plastic-like. When any reputable installer comes to provide you with a free estimate, they should bring a sample of turf products with them for you to feel. Make sure that you take the time to assess the samples and gauge their quality as best you can. A trustworthy installer will be able to answer any and all questions that you have about the difference between the products, the benefits of each, and which one would be most suitable for your needs. Even years after the installer has left, the product will still be a stand-out part of your home’s exterior, so make sure that you are receiving a high-quality product that you are fully happy with.

Good Warranty

Unfortunately, even top-of-the-line turf products can be subject to manufacturing errors. In case of this, make sure that you choose an installer who provides a clear warranty with all installation. Artificial grass products come with a manufacturer warranty that ranges anywhere from 5 to 15 years, depending on the product. A trustworthy installer will always be fully transparent about this warranty and honor it if you experience any premature or abnormal wear. If an installer doesn’t have a product warranty clearly listed on their website, or if they’re not familiar with the warranty terms when directly asked, move on to another synthetic turf installer.

If you’re looking for a skilled and trustworthy synthetic grass installer in the Sacramento area, look no further than Artificial Turf by Fenix. We proudly service the Greater Sacramento area with consistent 5-star service. All of our installations come with a product manufacturer warranty and your satisfaction is guaranteed. To find out more or receive a free installation estimate, give us a call today at (877) 673-8873.